최신 77-725 무료덤프 - Microsoft Document Creation, Collaboration and Communication (MOS)
Project 5 of 7: Housekeeping
Overview
You are helping to write training program modules for Contoso Suites. You are editing the second module for housekeeping associates.
Start of Shift
The first thing you should do when you start your shift is check your schedule. The shift supervisor will provide you with a printed schedule listing the rooms for which you are responsible, and a recommended order for cleaning the rooms. Unless an early cleaning is requested by the guest, check-out rooms are given priority so that we can prepare them for the next guests.
Use the inventory checklist attached to your cleaning cart to make sure that your cart is fully stocked before you begin your rounds.
Room Cleaning
When you are ready to clean a room, knock and announce yourself as "Housekeeping." Give the guest sufficient time to respond (10 to 15 seconds). If the guest does not respond, let yourself into the room and begin cleaning.
Start by cleaning the common room and sleeping areas. It is best to follow consistent steps when cleaning rooms. This will help to prevent you from missing anything. In the common room and sleeping area:
* Pick up and dispose of any trash.
* Empty trash cans.
* If the guest has checked out, replace the sheets on each bed with fresh sheets.
* Make the bed.
* Leave a "Contoso Special Treat" on each pillow.
* Dust all wooden furniture.
* Clean the coffee station (if necessary) and restock coffee, cups, and condiment packs.
* Vacuum the common room and sleeping areas.
Do not open the courtesy bar. Checking and restocking the courtesy bar is the shift supervisor's responsibility.
It is important that you give special attention to the restrooms. The most common guest complaint is about restroom cleanliness. We recommend a "top-down" cleaning method for restrooms:
* Clean all mirrors.
* Clean countertops and sinks.
* If damp, wipe down the shower and shower curtain.
* If necessary, replace toilet paper.
* Replace used towels and wash cloths.
* Pick up any trash and empty trash cans.
* Sweep the restroom floor and mop if necessary.
Final Check
Make a final check of the room before leaving.
Are the lights turned off?
Are the TV and coffee station turned off?
Is all trash picked up and disposed of?
Is the restroom door closed?
Close the door firmly and make sure that it locks behind you. Text your supervisor with the room number.
End-of-Shift
When you are finished, dispose of all trash in the large receptacles. Drop all sheets, towels, and other lines into the laundry carts. Restock your cart so that it is ready for the next shift.
If you have more than 30 minutes left after you have completed your assigned rooms, contact your supervisor for additional assignments.
Add the watermark DO NOT COPY 1 to all pages.
Overview
You are helping to write training program modules for Contoso Suites. You are editing the second module for housekeeping associates.
Start of Shift
The first thing you should do when you start your shift is check your schedule. The shift supervisor will provide you with a printed schedule listing the rooms for which you are responsible, and a recommended order for cleaning the rooms. Unless an early cleaning is requested by the guest, check-out rooms are given priority so that we can prepare them for the next guests.
Use the inventory checklist attached to your cleaning cart to make sure that your cart is fully stocked before you begin your rounds.
Room Cleaning
When you are ready to clean a room, knock and announce yourself as "Housekeeping." Give the guest sufficient time to respond (10 to 15 seconds). If the guest does not respond, let yourself into the room and begin cleaning.
Start by cleaning the common room and sleeping areas. It is best to follow consistent steps when cleaning rooms. This will help to prevent you from missing anything. In the common room and sleeping area:
* Pick up and dispose of any trash.
* Empty trash cans.
* If the guest has checked out, replace the sheets on each bed with fresh sheets.
* Make the bed.
* Leave a "Contoso Special Treat" on each pillow.
* Dust all wooden furniture.
* Clean the coffee station (if necessary) and restock coffee, cups, and condiment packs.
* Vacuum the common room and sleeping areas.
Do not open the courtesy bar. Checking and restocking the courtesy bar is the shift supervisor's responsibility.
It is important that you give special attention to the restrooms. The most common guest complaint is about restroom cleanliness. We recommend a "top-down" cleaning method for restrooms:
* Clean all mirrors.
* Clean countertops and sinks.
* If damp, wipe down the shower and shower curtain.
* If necessary, replace toilet paper.
* Replace used towels and wash cloths.
* Pick up any trash and empty trash cans.
* Sweep the restroom floor and mop if necessary.
Final Check
Make a final check of the room before leaving.
Are the lights turned off?
Are the TV and coffee station turned off?
Is all trash picked up and disposed of?
Is the restroom door closed?
Close the door firmly and make sure that it locks behind you. Text your supervisor with the room number.
End-of-Shift
When you are finished, dispose of all trash in the large receptacles. Drop all sheets, towels, and other lines into the laundry carts. Restock your cart so that it is ready for the next shift.
If you have more than 30 minutes left after you have completed your assigned rooms, contact your supervisor for additional assignments.
Add the watermark DO NOT COPY 1 to all pages.
정답:
See the explanation below.
Explanation
1. Select Watermark from the Design tab.
2. Choose DO NOT COPY 1 watermark from the pre-configured watermarks.
References:
https://support.office.com/en-us/article/Insert-a-watermark-f90f26a5-2101-4a75-bbfe-f27ef05002de#ID0EABBA
Explanation
1. Select Watermark from the Design tab.
2. Choose DO NOT COPY 1 watermark from the pre-configured watermarks.
References:
https://support.office.com/en-us/article/Insert-a-watermark-f90f26a5-2101-4a75-bbfe-f27ef05002de#ID0EABBA
Project 4 of 7: Member
Overview
You are preparing a letter to museum members announcing a new exhibit and urging them to renew their membership.
Apply the WordArt style Gradient Fill - Gray to the text "Dinosaurs, Dinosaurs" located at the top of the document. Align the WordArt to the center of the document.
Overview
You are preparing a letter to museum members announcing a new exhibit and urging them to renew their membership.
Apply the WordArt style Gradient Fill - Gray to the text "Dinosaurs, Dinosaurs" located at the top of the document. Align the WordArt to the center of the document.
정답:
See the explanation below.
Explanation
1. Select the text "Dinosaurs, Dinosaurs".
2. Click on Insert, then select WordArt.
3. Choose WordArt style Gradient Fill - Gray as desired.
References:
https://support.office.com/en-us/article/Insert-WordArt-C5070583-1EBE-4DC4-A41F-5E3729ADCE54
Explanation
1. Select the text "Dinosaurs, Dinosaurs".
2. Click on Insert, then select WordArt.
3. Choose WordArt style Gradient Fill - Gray as desired.
References:
https://support.office.com/en-us/article/Insert-WordArt-C5070583-1EBE-4DC4-A41F-5E3729ADCE54
Project 7 of 7: Coffee
Overview
You are preparing a flyer for use at a commercial foods trade show. You are editing the document in response to client requests.
Add the contents of the file contact.docx in the Documents folder below the horizontal line near the middle of the page.
Overview
You are preparing a flyer for use at a commercial foods trade show. You are editing the document in response to client requests.
Add the contents of the file contact.docx in the Documents folder below the horizontal line near the middle of the page.
정답:
See the explanation below.
Explanation
1. Click below the horizontal line near the middle of the page where you want the contents added.
2. On the Insert tab, in the Text group, select the arrow next to Object, then select Text from File.
3. In the Insert File dialog box, locate the file, then double-click it to add the contents to the current document.
References:
https://support.office.com/en-us/article/Insert-a-document-in-Word-274128e5-4da7-4cb8-b65f-3d8b585e03f1
Explanation
1. Click below the horizontal line near the middle of the page where you want the contents added.
2. On the Insert tab, in the Text group, select the arrow next to Object, then select Text from File.
3. In the Insert File dialog box, locate the file, then double-click it to add the contents to the current document.
References:
https://support.office.com/en-us/article/Insert-a-document-in-Word-274128e5-4da7-4cb8-b65f-3d8b585e03f1
Project 7 of 7: Coffee
Overview
You are preparing a flyer for use at a commercial foods trade show. You are editing the document in response to client requests.
Apply the Soft Round Bevel picture effect to the image of a coffee cup on a saucer.
Overview
You are preparing a flyer for use at a commercial foods trade show. You are editing the document in response to client requests.
Apply the Soft Round Bevel picture effect to the image of a coffee cup on a saucer.
정답:
See the explanation below.
Explanation
1. Select the image of the coffee cup on a saucer which you want to add the effect to.
2. Click Picture Effects from the Picture Styles group in the Format tab under the Picture Tools.
3. Render the cursor over the Bevel option from the Picture Effects options, then select the Soft Round option.
References:
https://support.office.com/en-us/article/Add-or-change-an-effect-for-a-picture-D9F0F1F2-5227-450F-95B4-25FF
Explanation
1. Select the image of the coffee cup on a saucer which you want to add the effect to.
2. Click Picture Effects from the Picture Styles group in the Format tab under the Picture Tools.
3. Render the cursor over the Bevel option from the Picture Effects options, then select the Soft Round option.
References:
https://support.office.com/en-us/article/Add-or-change-an-effect-for-a-picture-D9F0F1F2-5227-450F-95B4-25FF