최신 220-1002 무료덤프 - CompTIA A+ Certification Exam: Core 2

A recent outbreak of a virus has uncovered that a company must put a security template in place to mitigate future virus outbreaks.
Which of the following best practices would a technician MOST likely implement as pari of the security template? (Select TWO).

정답: C,E
A user reports the screen on a mobile device frequently dims even when the device settings are not being changed. Which of the following is MOST likely the cause?

정답: D
A technician is troubleshooting a PC that has been running slow. The technician looks at the resource utilization and notices the user has many programs open. When attempting to open another program, the technician receives a message indicating there are insufficient resources.
Which of the following should the technician do to troubleshoot the issue?

정답: B
Which of the following is the maximum amount of RAM a computer can access if it is using a 32- bit version of the Windows OS?

정답: D
A technician receives the Chief Executive Officer's (CEO's) Windows 10 laptop, which has been infected with malware. The technician wants to make sure best practices are followed for troubleshooting and remediating the malware. Which of the following best practices should the technician perform FIRST in this scenario? (Choose three.)

정답: B,D,E
Joe, a user, reports that several of his colleagues have received a suspicious email from his account that he did not send. A technician asks one of the colleagues to forward the email for inspection. After ruling out spoofing, the technician verifies the email originated from the corporate email server.
Which of the following is the FIRST step the technician should take to correct this issue?

정답: B
A user calls the help desk to report issues with multiple pop-ups and degraded PC performance.
The user is out of the area, and assistance can only be provided remotely. Which of the following steps should a technician perform?

정답: C
Malware has been identified on a critical system that is currently quarantined. Which of the following should a technician do after the malware symptoms are correctly identified?

정답: C
Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together. Which of the following should the technician perform FIRST?

정답: A
A company is upgrading the desktops of all its employees. Users in the multimedia department would like to keep the RAM from their current desktops to upgrade their new devices.
Following change management best practices, which of the following actions should a technician perform NEXT?

정답: B
A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD.
and a high-end GPU. The technician installed the OS and a new game but noticed the frame-rate performance was much lower than expected.
Which of the following should the technician do NEXT to address the performance issues?

정답: C
A user is working on a shared computer and attempts to open the email application, which freezes when opened. A technician logs into the computer, and the email application works without issue. The technician has the user log back in, but the application still freezes when opened. Which of the following is the NEXT step the technician should take to resolve the issue?

정답: C
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.
INSTRUCTIONS
Select the MOST appropriate statement for each response.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Let's take a look at your phone settings.


Please change the port number on your mail settings to 993.
Which of the following should be done NEXT?

정답: D
A smartphone user has been receiving unsolicited emails that contain Pl in the webmail inbox associated with the device. Which of the following steps should the user take FIRST to identify the cause of the issue?

정답: B
A user is trying to find a file that contains a specific string on a Linux workstation. The user locates the file and then needs to navigate fo another directory to work with it. Which of the following commands should the user enter to accomplish both of these tasks? (Select TWO).

정답: A,D
A technician must remove data from the human resources computers. The technician plans to reuse the drives in the computers.
Which of the following data destruction methods should the technician perform to ensure the data is removed completely?

정답: A

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