최신 3000-3 무료덤프 - Avaya Small and Medium Enterprise (SME) Communications Solutions

문제1

A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A. Test and document the results of the implemented solution.

B. Research possible causes and implement a solution

C. Upgrade or downgrade the IP Office core software to fix the issue.

D. Replace hardware outside warranty.

E. Duplicate the issue and obtain traces.

정답: A,B,E

문제2

When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A. if telephones need to be upgraded thereby increasing downtime

B. if hardware is compatible with the new version of IP Office

C. if older IP Office applications are to be supported

D. if all licenses will need to be renewed

E. if telephones and system features have changed between loads

정답: A,B,C,E

문제3

The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.

B. ''Agent1''cannot be used as a name for a CCR agent.

C. Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.

D. Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.

정답: A

문제4

A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A. ACD to distributed Hunt Groups and one-X Portal Call Accounting

B. ACD via VM Pro Campaign Manager and a campaign database

C. ICR with account codes and CDR-enabled for billing.

D. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting

정답: C

문제5

A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A. SSH session to the IP Office address

B. System Status Application

C. Web session to the IP Office address

D. Telnet session to the IP Office

정답: B,C

문제6

In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A. General

B. Advanced

C. Log on

D. Dependencies

정답: C

최신 3000-3 무료덤프 - Avaya Small and Medium Enterprise (SME) Communications Solutions

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