최신 3301 무료덤프 - Avaya Aura Contact Centre Maintenance & Troubleshooting

문제1

Which two utilities can be used to uninstall Avaya Aura Contact Center (AACC) software? (Choose two)

A. the Windows "Programs and Features" utility

B. the Setup.exe on the AACC installation DVD

C. the Windows "Add/Remove Programs" utility

D. the Uninstall.exe located in D:\Avaya\Contact Center\Common Components

E. The "Uninstall Contact Center" utility located in Start > All Programs > Avaya > Contact Center.

정답: B,E

문제2

Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?

A. SIP Gateway with Real-Time Protocol (RTP)

B. Network Routing Service with TCP and UDP

C. Back to Back User Agent (B2BUA) with TLS

D. SIP Gateway Manager with transport Layer Security (TLS)

E. SIP Redirect Server with RTP

정답: A

문제3

You have uploaded a new license file containing additional features to the Contact Center Manage Server (CCMS) and updated the License Manager with the new licenses. However, the new features are not accessible in Contact Center Manager Administrator (CCMA).
What should you do next to make the new features available in the Avaya Aura Contact Center (AACC)?

A. The License Manager service must be restarted using the Windows Service Manager.

B. The "Refresh All Servers" utility must be run from the CCMA Configuration page.

C. All AACC servers must be rebooted in the following order: CCMS, Contact Center Multimedia (CCMM), Communication Control Toolkit (CCT), CCMA.

D. Restart each component to force it to renew its license with the License Manager; the features will be automatically enabled when the license is renewed.

정답: B

문제4

When the agent attempts to log into the Avaya Aura Agent Desktop (AAAD) for the first time, an "Invalid Credentials" error message is displayed.
What is the cause of the error?

A. The Voice URI assigned to the agent in Contact Center Manager Administration (CCMA) is incorrect.

B. The Windows account that the agent has used to log on to the computer is not mapped to an address in Communication Control Toolkit (CCT).

C. The SSL certificate used to secure CCT communications is not installed on the agent's computer.

D. The password set for the agent in Contact Center Multimedia (CCMM) does not match I password the agent is using in AAAD.

정답: B

문제5

While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs?

A. D:\Avaya\Logs\CCMS_TFE_5.log

B. D:\Avaya\l_ogs\CCMS_TFF 1.log

C. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log

D. D:\Avaya\Logs\CCMS\TFE 1.log

정답: C

최신 3301 무료덤프 - Avaya Aura Contact Centre Maintenance & Troubleshooting

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