최신 500-052 무료덤프 - Cisco Deploying Cisco Unified Contact Center Express

문제1

How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?

A. one language for the CAD and a different language for the CSD

B. one language for both the CAD and the CSD

C. two languages for the CAD and one language for the CSD

D. two languages for both the CAD and the CSD

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Which option can be configured while installing Cisco Unified CCX on Cisco UCS servers?

A. NTP server

B. CUCM server

C. SMTP server

D. DNS server

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Which two Cisco Unified CCX steps invoke another Cisco Unified CCX application script? (Choose two.)

A. CallSubflow step

B. Connect step

C. Trigger Application step

D. On Exception Goto step

정답: A,C

설명: (DumpTOP 회원만 볼 수 있음)

문제4

During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?

A. Successful

B. SQL Error

C. Timeout

D. No Data

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Which option can perform Call Progress Analysis in outbound IVR?

A. agent (voice)

B. Unified CM transcoder

C. gateway

D. Automatic Speech Recognition server

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?

A. Assign the supervisor as primary supervisor for all the relevant teams.

B. Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams.

C. Take no action, because a supervisor cannot monitor more than one team.

D. Add the supervisor as a member of all the relevant teams.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제7

Which subsystem processes connections between the Cisco Unified CCX server and the enterprise databases?

A. Configuration Data Store

B. Media

C. Unified CM Telephony

D. Database

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제8

In a Cisco Unified Contact Center Express deployment with Cisco Unified Communications Manager Express, which feature is disabled on the Cisco Agent Desktop?

A. embedded browser

B. monitoring

C. recording

D. call-control buttons

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제9

The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)

A. Check the number of active calls in the Cisco Unified CCX system.

B. Monitor the Cisco Unified CCX CTI port status and take corrective action.

C. Monitor the replication status of historical data store.

D. Download log files from Cisco Unified CCX nodes.

E. Plot and view performance data.

F. Monitor the WAN link status.

정답: A,D,E

설명: (DumpTOP 회원만 볼 수 있음)

최신 500-052 무료덤프 - Cisco Deploying Cisco Unified Contact Center Express

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