최신 61451T 무료덤프 - Avaya Administering Avaya Aura Communication Manager Specialized

A. User access to network resources

B. Data encryption levels

C. Call quality and routing

D. Video resolution settings

A. Distributing incoming calls among a group of extensions

B. Allowing sequential or simultaneous ringing

C. Integrating with external call center software

D. Providing detailed analytics on call patterns

E. Enabling users to log in and log out of the group

A. Assigning roles and permissions

B. Setting up user authentication methods

C. Monitoring real-time system performance

D. Configuring network settings

A. By automatically locking stations that are not in use

B. By encrypting all calls routed through the ACD

C. By efficiently routing calls based on agent availability and skill level

D. By reducing the need for direct user interaction

A. It schedules the announcements based on caller traffic.

B. It converts text announcements into speech.

C. It manages and deploys announcement files centrally.

D. It selects random announcements to play to callers.

A. It provides a centralized platform for team communications.

B. It offers quick setup for conference calls with team members.

C. It allows for monitoring team members' call activities.

D. It simplifies managing calls among team members.

E. It supports direct messaging and file sharing.

A. Databases, servers, and media files

B. Telephones, servers, and switches

C. Routers, switches, and servers

D. Servers, gateways, and client devices

A. By assigning levels to specific devices

B. As part of the security settings in the system manager

C. Through user profiles

D. On a trunk-by-trunk basis

A. By reducing the cost of calls made to customer service.

B. By allowing agents to continue conversations without interruptions, even when changing devices.

C. By enabling call rerouting to the nearest agent geographically.

D. By providing customers with direct lines to specific agents.

A. save, backup, restore

B. add, change, remove

C. traceSM, status station, list trace

D. restart, reboot, shutdown