최신 7392X 무료덤프 - Avaya Aura® Call Center Elite Implementation
While configuring the Service Observing feature, which three forms should be configured and/or verified?
(Choose three.)
(Choose three.)
정답: B,C,D
Which three features on the Vector Directory Number (VDN) form are only Call Center Elite feature related?
(Choose three.)
(Choose three.)
정답: A,C,D
Which three Items are components of Communication Manager? (Choose three.)
정답: A,B,D
To improve call handling and agent productivity you set up a vector using Look Ahead Interflow to check if the remote site can accept a call and has an agent available. You only want to interflow calls that are at the top two positions queue.
Which command would be entered in the vector to accomplish this?
Which command would be entered in the vector to accomplish this?
정답: D
What provides built-in real-time and historical reporting capabilities for the call center, Including, reports tor Splits/Skills, Agents, Vector Directory Numbers (VDNs) and trunk Groups?
정답: A
Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?
정답: C