최신 7497X 무료덤프 - Avaya Oceana™ Solution Support

문제1

Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

A. Unified Collaboration Administration (UCA)

B. Engagement Designer (ED)

C. Unified Collaboration Model (UCM)

D. Call Server Connector (CSC)

정답: A

문제2

A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

A. Run deploy-service -lv on the Breeze server.

B. Look at the Event Log in System Manager.

C. Check the status of duster 1 in SMGR.

D. Check the service install status on cluster Administrator page in SMGR.

E. Look at the Oceana Monitor page.

정답: A,D,E

문제3

When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

A. OCP cluster

B. Each cluster

C. UAC cluster

D. Common Component cluster

정답: D

문제4

Which component receives AES messages with call details; for example, Dialed Number, CUD, UUI, and UC1D, during the Avaya Oceana voice call?

A. Context Store

B. UCM

C. CSC

D. Work Assignment

정답: C

문제5

A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).
Which log will show more relevant logs for UAC?

A. /var/log/Avaya/servlces/ContactCentefService/ContactCenterService.log

B. /var/log/Avaya/dcm/pu/UnlfiedAgentController/ua-bpm-pu.log

C. /var/log/Avaya/dcm/pu/CSCService/CSCService.log

D. /var/log/Avaya/services/UCAStoreService/UCAStoteServlce.log

정답: A

문제6

From where can you change the log-level for Avaya Oceana snap-in components?

A. Avaya Control Manager

B. Omni channel Data store

C. System Manager

D. Breeze Node CLI

정답: B

문제7

Which statement describes the function of the Work Assignment Snap-in?

A. It is responsible for interaction routing.

B. It helps Avaya Oceana customer* build their business logic.

C. It provides contextual information.

D. It is a normalized model for all Avaya Oceana resources.

정답: C

최신 7497X 무료덤프 - Avaya Oceana™ Solution Support

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