최신 7497X 무료덤프 - Avaya Oceana™ Solution Support

문제1

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

A. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe

B. \Avaya\Oceana\Oceana\Backup And Restore\Backup.exe

C. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe

D. \Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe

정답: B

문제2

After it has completed the processing of Engagement Designer (ED) workflow for SMS Interaction, which two components does ED respond back to? (Choose two.)

A. Context Store

B. Unified Collaboration Model

C. Work Assignment

D. ORC Rest Service

E. Messaging Service

정답: A,D

문제3

Which credentials does Avaya Oceana Workspaces use for Agent login?

A. Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password

B. Avaya Breeze Authorization Service and Avaya Communication Manager extension and password

C. Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password

D. Avaya Breeze Authorization Service and LDAP as Authentication Authority

정답: A

문제4

For an Avaya Oceana interaction that is being routed through a Self Service (Elite IVR) application Communication Manager, which state is true?

A. WorkReque$tID=ContextStoreID and ContactlD=UClD

B. WorkRequestID=ContextStoreID-UCID=ContactID

C. WorkRequestID=CustomerID=UClD=ContactID

D. WorkRequestID=RouteRequestID=ContactID

정답: B

문제5

During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool.
Which statement about the Avaya Synchronizer tool is true?

A. Choose Import Mode: Initial (run every time for synchronization)

B. Choose Import Mode: Initial (only for Initial synchronization)

C. Choose Import Mode: Sync (run every time for synchronization)

D. Choose Import Mode: (renew for renewing synchronization)

정답: C

문제6

When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)

A. Backup Avaya Control Manager DB.

B. Backup Avaya Aura Session Manager.

C. Backup UCA Store Service.

D. Backup Omni channel Cache DB.

E. Backup Cluster# 1 Snap-in's SVAR files.

정답: B,C,E

문제7

Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)

A. /var/log/Avaya/services/CallServerConnector

B. /var/log/Avaya/dcm/pu/CallServerConnector

C. /var/log/Avaya/services/CustomerControllerService

D. /var/log/Avaya/dcm/pu/AgentControllerService

정답: A,C

최신 7497X 무료덤프 - Avaya Oceana™ Solution Support

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