최신 7750X 무료덤프 - Avaya IP Office™ Contact Center Implementation and Expanded Configuration
View the Exhibit.
Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.
In the Avaya IP Office Contact Center, how many topics will you have available to you?
Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.
In the Avaya IP Office Contact Center, how many topics will you have available to you?
정답: C
Which three preconditions must be met to import the configuration data in the IP Office
Contact Center? (Choose three.)
Contact Center? (Choose three.)
정답: A,B,C
To help with the designing of complex IVR scripts, Avaya have created some IVR scripts for you to use, and placed them on the installation DVD.
How can you access them in your IVR Editor?
How can you access them in your IVR Editor?
정답: D
Which component is responsible for the routing within a IVR script?
정답: C
When agents login to their UI, by default the landing page is the Home page. However, your customer wants the landing page to be the Telephony page.
How can this be achieved?
How can this be achieved?
정답: C
You have added the Silent Monitor button to the contact bar, however the supervisor is reporting that the icon has not appeared on the UI.
What can the agent do to resolve this problem?
What can the agent do to resolve this problem?
정답: B
Which process is responsible for the TAPI connection between IP Office and IP Office
Contact Center?
Contact Center?
정답: C