최신 7765X 무료덤프 - Avaya Workforce Optimization Select Implementation and Support

A. AESAdapter/AvayaAdapter/Recorder

B. TAPIAdapter/AACCNetAdapter/Recorder

C. AESAdapter/AvayaAdapter/AACCNetAdapter/Recorder

D. TAPIAdapter/AvayaAdapter/Recorder

A. They can decline the evaluation.

B. They can escalate it with the superior.

C. They can appeal the evaluation.

D. They can click on the disagree button in the evaluation view mode.

A. Learn>Library

B. Interaction playback

C. Evaluation

D. Management

E. Coaching

A. Company Admin

B. Superuser

C. App Admin

D. System Admin

A. only the Chrome browser

B. all Windows applications and browsers

C. all browsers but not Windows applications

D. only the Internet Explorer browser

A. by selecting 'Normal' as the evaluation type, while evaluating an interaction

B. by creating a custom evaluation type

C. by associating a custom evaluation type, while evaluating the interaction

D. by creating and associating a custom evaluation type, which is flagged as ignored from scoring, while evaluating

A. Verify that the Recorder, Signaling Adapter and Media adapter have loaded the agent from the database

B. Verify the Agent is able to login to the AWFOS application to ensure the recordings are happening

C. Check the agent recording profile in AWFOS Admin - Employee management

D. Verify that AWFOS received the agent login information