최신 78950X 무료덤프 - Avaya Contact Center Select Implementation and Maintenance

문제1

Refer to the exhibit.

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

A. 250

B. 100

C. 500

D. 0

정답: B

문제2

What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)

A. CA server used to generate the signed certificate must be an SMGR based Private CA.

B. Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.

C. The signed certificate needs in .pern format then imported into IP Office.

D. The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.

E. Use CA server Public or Private to generate the signed certificate.

정답: A,B,E

문제3

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

A. CCT

B. CCMM

C. CCMS

D. CCMA

정답: B

문제4

To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?

A. Hardware Appliance option

B. Software Appliance option

C. DVD option

D. Trunkey option

정답: D

문제5

Where are the media files that provide music and recorded announcements to contact center applications stored?

A. The IP Office voice mail system

B. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)

C. The Avaya Contact Center Select (ACCS) contact center system

D. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)

정답: C

문제6

Which two statements about Campus Business Continuity are true? (Choose two.)

A. The active and standby servers must be in the same location and network subnet using static IP addresses.

B. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.

C. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.

D. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.

정답: B

최신 78950X 무료덤프 - Avaya Contact Center Select Implementation and Maintenance

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