최신 820-605 무료덤프 - Cisco Customer Success Manager
At which lifecycle stage does the Customer Success Manager identify the solution purchased?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
What are two adoption barriers? (Choose two.)
정답: B,D
설명: (DumpTOP 회원만 볼 수 있음)
What is the value proposition of customer success for customers?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
What is the best method to measure customer consumption of technology?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
What is a purpose of a customer stakeholder map?
정답: A
The Customer Success Manager is preparing for a review meeting. The customer has asked for a balance between subjective and objective metrics. Drag and drop the inputs from the left onto the correct subjective and objective categories on the right.
정답:
Explanation:
A group of blue and orange boxes with text Description automatically generated
Who confirms the use cases targeted in a Customer Success Plan?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
The customer wants to increase the number of services in their portfolio and improve the time to launch these services. Which two business outcomes are appropriate? (Choose two.)
정답: C,D
설명: (DumpTOP 회원만 볼 수 있음)
Which two steps in the customer lifecycle approach are owned by the sales and marketing team? (Choose two.)
정답: B,C
설명: (DumpTOP 회원만 볼 수 있음)
Which type of KPI is of the most interest to Customer Success?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)