최신 ADM-201 무료덤프 - Salesforce Certified Administrator
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers
정답: C,D
설명: (DumpTOP 회원만 볼 수 있음)
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
What tool should the administrator use?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?
How should an administrator configure this requirement?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
An administrator at Dreamhouse Reality needs to Create Customized pages for thesalesforce mobile app.
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 Answers
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 Answers
정답: A,D
설명: (DumpTOP 회원만 볼 수 있음)
DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?
What tool should the administrator use to replace the workflow rules?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
The Call center manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?
What should an Administrator add to the dashboard to fulfil the request?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers
What are the two reasons this is likely to occur?
Choose 2 answers
정답: C,D
설명: (DumpTOP 회원만 볼 수 있음)
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
Which Solution Should be administrator suggest to meet this requirement?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the administrator take into consideration regarding the contact hierarchy?
What should the administrator take into consideration regarding the contact hierarchy?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
What should an administrator do to satisfy this requirement?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers
Which two users are able to fulfill this request?
Choose 2 answers
정답: B,D
설명: (DumpTOP 회원만 볼 수 있음)
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
What automation tool best accomplishes this?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)