최신 ADM-201 무료덤프 - Salesforce Certified Administrator
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?
What case management tools need to be utilized for this requirement?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.
What type of field should the administrator add to the openhouse object to track number of visitors?
What type of field should the administrator add to the openhouse object to track number of visitors?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
Which feature should an administrator use to fulfill this request?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
The administrator at universal containers has ascreen flow that helps users create new leads.
When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?
When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
What should an administrator do to satisfy this requirement?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
정답: C,D
설명: (DumpTOP 회원만 볼 수 있음)
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2 Answers
Choose 2 Answers
정답: A,B
설명: (DumpTOP 회원만 볼 수 있음)
The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?
What tool should the administrator use to fulfill this request?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
Universal Container wants toincrease the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure?
Choose 2 answers
Which two of the following should an administrator configure?
Choose 2 answers
정답: A,B
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
How should an administrator configure this requirement?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.
Why are the support reps unable to see the Closed option in the specified piclist?
Why are the support reps unable to see the Closed option in the specified piclist?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
Choose 3 Answers.
Choose 3 Answers.
정답: A,B,E
설명: (DumpTOP 회원만 볼 수 있음)
The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see theaction on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?
Which feature must be enabled to ensure the quick action will be displayed as expected?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)