최신 C-C4H51-2405 무료덤프 - SAP Certified Associate - Implementation Consultant

문제1

Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

A. Service contracts

B. Registered products

C. Installed bases

D. Contacts

정답: A,C

문제2

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.

A. Assign an employee to several organizational units.

B. Use the Reporting Line function for selection.

C. Make sure that each organizational unit can have only one function at a time.

D. Make sure an organizational node can only be set up with a replication process from the back end.

정답: A,B

문제3

When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.

A. Push the incident to SAP Service Cloud support.

B. Set the action to Propose Solution.

C. Maintain the Incident Context.

D. Change the priority to Escalated.

정답: B,D

문제4

Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

A. Social media profiles

B. Products

C. External pricing

D. Accounts

정답: D

문제5

What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct answers to this question.

A. You'll need to create an initial file based on predefined fields.

B. The migration run requires an approval from SAP Cloud Support.

C. Data can be loaded or changed only once.

D. You'll need to cleanse the legacy data.

정답: A,D

문제6

What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.

A. Determining fine-tuning settings

B. Reporting purposes

C. Determining service level assignments

D. Determining responsibility for tickets

E. Controlling validity of the service catalog

정답: B,C,D

문제7

Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.

A. Activate the scoping item "Do you want to support email channels for corporate accounts?"

B. Maintain an email address

C. Activate the Messaging Service communication channel

D. Activate the scoping item Function Locations

정답: A,C

문제8

Which restriction rules can you use to control the access to an installed base? Note: There are 2 correct answers to this question.

A. Measurement and reading

B. Employee

C. Business role

D. Territories

정답: C,D

최신 C-C4H51-2405 무료덤프 - SAP Certified Associate - Implementation Consultant - SAP Service Cloud

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