최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
Which operational role is responsible for managing field agent skills?
정답: B
As it pertains to dynamic scheduling, what is this an example of government customers are higher rank and private sector customers are lower?
정답: A
What is used to organize work into tasks and can also be published m the service catalog as catalog items?
정답: B
What allows for more accurately tracking agent's locations through mobile devices?
정답: C
Where can dispatchers view real-time locations of agents?
정답: C
As it pertains to dynamic scheduling configuration, what are the main components of task filters? (Choose three.)
정답: B,C,D
What phase in the baseline ServiceNow field service management process lifecycle immediately precedes the scheduling and dispatch phase?
정답: B
What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?
정답: B
What does it mean when you set a work order task as an upstream task?
정답: D