최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
What criteria are utilized in auto-assignment of work order tasks? (Choose three.)
정답: A,D,E
Reactive, Planned, and Predictive are examples of what?
정답: D
Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)
정답: A,C,F
What is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
정답: C
What state do work order tasks need to be in for dynamic scheduling to assign them?
정답: C
When using territory management, what can field service admins assign to an individual or group?
정답: C
What does dynamic scheduling use to stack rank each field agent to determine the best agent for routing?
정답: B
As it pertains to the Agent Feedback feature, ServiceNow calculates the average rating of a field agent and stores it in which table?
정답: A
What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?
정답: D