최신 CIS-ITSM 무료덤프 - ServiceNow Certified Implementation Specialist - IT Service Management
Your customer wants to use Incident Tasks on Incident Records But for efficiency reasons they want to automatically close all Incident Tasks when the parent Incident is closed or canceled. How could you meet this requirement?
Choose 2 answers
Choose 2 answers
정답: B,C
What would you use to create Incident records based on email sent by users or systems?
정답: B
Which is the process responsible for delivering items that have been ordered from a Service Catalog?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
Your client indicates they would like a way to designate VIP callers on an incident form. How would you accomplish this?
정답: D
In Change Management, what does a Model State contain? (Choose two.)
정답: B,C
In release management what controls the movement of the state from Scoping to Awaiting Approval?
정답: B
Which level are service commitments associated in the service portfolio taxonomy?
정답: C
What process is responsible for defining and managing the lifecycle of all catalog items, by producing and maintaining the services in the catalog and ensuring that a central, accurate, and consistent source of data is provided?
정답: D
Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?
정답: A,C
What are the components of a Flow Action?
정답: B