최신 CMQ-OE 무료덤프 - ASQ Certified Manager of Quality/Organizational Excellence

문제1

In the theory of constraints, what 1s the greatest obstacle to eliminating a policy constraint?

A. Identifying the physical constraint related to the policy

B. The cost of revising the policy

C. Implementing a timeline for eliminating the constraint

D. Resistance to change

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Which of the following approaches to conflict allows all parties to feel positive about the resolution?

A. Smoothing

B. Avoiding

C. Compromising

D. Collaborating

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Which of the following approaches should be used to ensure that a training program will help solve a particular problem?

A. Avoid lectures as a teaching method

B. Standardize the training materials

C. Use certified trainers

D. Conduct a needs analysis

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제4

Which of the following groups has primary responsibility for ensuring thai employees attend appropriate training sessions?

A. Line management

B. The quality department

C. Subject matter experts

D. The training department

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Which of the following activities is a main objective for quality function deployment?

A. Determining the resources necessary for the quality function

B. Identifying critical quality characteristics at the design stage

C. Measuring customer satisfaction

D. Improving customer-supplier relations

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Team ground rules are generally established during which of the following stages of team growth?

A. Performing

B. Storming,

C. Norming

D. Forming

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제7

During what stage of team development do team members express suspicion and anxiety about their mission and purpose?

A. Performing

B. Norming

C. Storming

D. Forming

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제8

Generally, which of the following is true about chance or random causes of variation?

A. They are present inherently.

B. They can be removed easily.

C. They have assignable causes.

D. They can be identified easily.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제9

The development of a customer satisfaction survey should be based on

A. A system for determining customer requirements

B. established industry practices

C. data from field failure reports

D. the supplier's perception of customer needs

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제10

A companywide quality management system is defined as a

A. formal structure tor establishing and meeting quality goals throughout on organization

B. method of" ensuring that customer requirements take precedence over all other organizational considerations

C. policy development process for quality that involves department-level leadership

D. documented process for planning and developing quality policies

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제11

A customer is establishing a partnership with a new supplier and wants to ensure clear communications between the two companies.
Which of the following by the will it this effort?

A. Evaluating the supplier against defined criteria

B. Offering to split responsibility for quality assurance processes

C. Providing technical and order requirements

D. Offering to provide oversight to the supplier's contract review process

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제12

A cross-functional team has made improvements on a process and the points on an R chart for that process are now consistent and close to the centerline. Which of the following steps would be appropriate for the team to take next?

A. Look for special causes in the process

B. Test the new process in another, similar area

C. Revise the control limits on the process

D. Reward the process operators

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제13

In cultural and human interactions, misunderstandings at the informal level are most damaging because

A. the parties are too embarrassed to explain their reactions

B. a violation of an informal rule is not the responsibility of either party

C. breaking an informal rule can affect relationships

D. informal actions are uncontrollable

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제14

Materials that are accepted through a material review process even if they are out of specification are considered

A. control of acceptance

B. raw accepted

C. floor failure events

D. conditionally accepted

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

최신 CMQ-OE 무료덤프 - ASQ Certified Manager of Quality/Organizational Excellence

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