최신 CRT-271 무료덤프 - Salesforce Certification Preparation For Community Cloud Consultants
A salesforce admin at Universal Containers notices that a large number of unauthenticated usersare accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?
정답: A
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce PartnerCommunity. What should a Community Cloud consultant suggest as a method of implementation?
Select one or more of the following:
Select one or more of the following:
정답: A
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
정답: B
A global non-profit organisation (NPO) needs to build a Community for managing disasterrelief efforts. The NPO wants a basic Community with Home and Record detail pages. As requirements evolve for each region, the Community will be customised to have regional branding and theme with new pages and components.
Which option should the CommunityCloud Consultant consider first to meet these requirements?
Select one or more of the following:
Which option should the CommunityCloud Consultant consider first to meet these requirements?
Select one or more of the following:
정답: B
An organisation'sadministrator is tasked with setting up and configuring Reputation within a new community.
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:
정답: A,B,D
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
정답: A
Company X has created a community andwishes to change the branding to match their website. Which 3 actions could they take.
정답: A,B,D
Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers
정답: B,C
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
정답: A,B,C
Your team has drafted and published Knowledge Articles for the Customer Community butthey are not visible to external users. What is one reason why this may be the case?
정답: D
Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?
Where should the Salesforce Admin set the number of search results to 10?
정답: B
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community, in which customer and partner users are community members
- Partner users help Universal Containers by adding or resolving cases for their customers within the Community
- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects
- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select oneor more of the following:
- Self-Service Support Community, in which customer and partner users are community members
- Partner users help Universal Containers by adding or resolving cases for their customers within the Community
- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects
- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select oneor more of the following:
정답: B
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
정답: C,D
Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers. Which Salesforce feature should the Salesforce Admin recommend?
정답: C
Universal containers (UC) wants to make sure its brand is applied to theChatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:
정답: B,C,E
Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?
정답: D
Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre -moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?
정답: A
Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS
정답: A,C,D,E