최신 C_C4H510_21 무료덤프 - SAP Certified Application Associate

문제1

Which business function in the account master will block the release of quotes to SAP S/4HANA?

A. Prospect

B. Delivery block

C. Credit limit check

D. Sales support block

정답: B

문제2

Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct answers to this question.

A. Resource scheduler

B. Warranty

C. Account

D. Contacts

정답: C,D

문제3

Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.

A. Service contracts

B. Registered products

C. Installed bases

D. Contacts

정답: A,D

문제4

The status of a ticket needs to be escalated.
Which tool can be used to achieve this?
Note: There are 2 correct answers to this question.

A. Workflow rule

B. Resource scheduler

C. Feature action within tickets

D. Maintenance plan

정답: A,C

문제5

Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.

A. Maintain the ticket hierarchy.

B. Execute an action for grouping tickets.

C. Define a multi-step approval process.

D. Select the relevant scoping item.

E. Use the Subticket tabstrip to add a ticket.

정답: A,D,E

문제6

What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.

A. Routing rules can be applied to warranties.

B. The system can be set up so that certain incident categories are not covered.

C. When an agent creates a ticket with a registered product, the warranty is automatically determined.

D. The agent is prompted to upsell a warranty to the customer.

정답: B,C

문제7

Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

A. Product

B. Installed base

C. Contract

D. Customer

정답: A,D

문제8

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

A. Maintain the fine-tuning activity for date profiles.

B. Create a workflow rule.

C. Maintain the fine-tuning activity for contracts.

D. Select the relevant scoping question.

정답: B

문제9

Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?

A. Unrestricted access rights override any restrictions you have defined.

B. Restricted access rights override any unrestricted access you have defined.

C. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.

D. You can decide, per view, if the access rights should override any restrictions you have defined or not.

정답: A

문제10

Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

최신 C_C4H510_21 무료덤프 - SAP Certified Application Associate – SAP Service Cloud 2111

우리와 연락하기

유용한 링크

최신 업데이트