최신 Community-Cloud-Consultant 무료덤프 - Salesforce Certified Community Cloud Consultant
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employeeto the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employeeto the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
정답: A
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
정답: A,B,C
Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.
정답: A,B,C
You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?
정답: F
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template.
What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers
What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers
정답: B,C
Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?
정답: A
Universal Containers is launching a Community with the followingrequirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
정답: A
What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:* Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.* A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.* Customer users must be able to collaborate with all Community users.
정답: B,C
Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS
정답: A,C,D,E
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues ontheir products. The developer uses a custom Object to Store Known Issues with an org-wide default sharing setting to Public Read/Write. unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do totroubleshoot this issue?
정답: C
Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?
정답: D
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?
정답: C
Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers. Which Salesforce feature should the Salesforce Admin recommend?
정답: C