최신 FSL-201 무료덤프 - Salesforce - Implementing Field Service Lightning

문제1

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
How should the consultant make this requirement?

A. Create a two-service crew

B. Create a crew with two technicians

C. Create a work rule with two required skills

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Which two objects are required when configuring an optimization job? Choose 2? answers

A. Scheduling Policy

B. Service Territory

C. Polygons

D. Work Type

정답: A,B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Customer relationships and reliable service are the main focus this year at Ursa Major Solar. Management has asked that once a technician has serviced a customer, they continue to service that customer when possible.
What should the consultant recommend to meet this requirement?

A. Include the Required Resource work type in Scheduling Policies.

B. Designate a Skill-based resource to the Work Order.

C. Configure an account preference on the Service Resource record.

D. Assign a Preferred status Resource Preference to the Account.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제4

universal container UC want to track the asset lifecycle when equipment has been snapped out What should a consultant recommend to meet this requirement?

A. Add the field history tracking related list to the asset page and configure the product request object

B. Add the field history tracking related list to the assets page and configure the asset relationships object

C. Add the related asset related list to the asset page and configure the asset relationships object

D. Add the related asset related list to the asset page and configure the product request object

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Universal Containers (UC) wants to track the Asset lifecycle when equipment has been swapped out.
What should a Consultant recommend to meet this requirement?

A. Add the Related Asset related list to the Asset Page and configure the Asset Relationship object.

B. Add the field history tracking related list to the Asset Page and configure the Asset Relationship object.

C. Add the field history tracking related list to the Asset Page and configure the Product Request object,

D. Add the Related Asset related list to the Asset Page and configure the Product Request object

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?

A. 25 contractors
75 contractors
25 contractors

B. 25 contractors
100 contractors

C. 100 contractors
100 contractors

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제7

Approximately 70% of Universal Containers^ site visits are inspections and quotation sessions that take roughly the same amount of time and set of resource skills to complete.
What should a Consultant recommend to streamline the creation of these Work Orders?

A. Create a work flow to clone the Work Order.

B. Create a standard set of Work Order Line Items.

C. Create Work Types for use on Work Orders.

D. Create a child Work Order for each similar site visit.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제8

Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?

A. Select Sort by Average Utilization on the Resources Tab.

B. Select Travel Time and Breaks as skills on the Skills Tab.

C. Select Hours, Absences and Overtime on the Utilization Tab.

D. Select Date Resolution on the Hours Tab.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제9

Universal Containers (UC) normally focuses on minimizing travel. Weather can cause situations that require expedited on-site service.
How should a Consultant recommend UC handle unplanned service during times of severe weather?

A. Manually flag Service Appointments as "In Jeopardy" due to weather.

B. Postpone all lower-priority jobs and extend Due Dates.

C. Configure an Emergency Policy and use the Emergency Wizard.

D. Configure a new Service Level for immediate assignment.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제10

A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians?
Choose 2 answers

A. Group Nearby

B. In-day Optimization

C. Resource Schedule Optimization

D. Reshuffle

정답: B,D

설명: (DumpTOP 회원만 볼 수 있음)

최신 FSL-201 무료덤프 - Salesforce - Implementing Field Service Lightning

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