최신 GCP-GCX 무료덤프 - Genesys Cloud CX Certified Professional - Consolidated
Select the features available in Genesys Cloud CX Architect. (Choose three.)
정답: A,C,D
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Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?
정답: D
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Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)
정답: C,D,E
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Which view helps supervisors analyze performance issues with a specific skill in one or more queues?
정답: B
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Which options can be configured when setting up a queue? (Choose two.)
정답: A,D
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Which dialing mode allows the agent to see customer information before dialing?
정답: D
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You can allocate multiple email addresses to receive suggestions, issues, and concerns regarding Genesys Cloud CX at your organization.
정답: B
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Which view displays current metrics and information about queues if you have a membership?
정답: B
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The________provides a high-level overview of a campaign's performance
정답: E
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You have just added 53 employees to Genesys Cloud CX, and one of them, John Camper, has emailed to inform you that he did not receive the invitation email.
Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?
Which of the following options is the best way to move forward if you want John to be able to use the features and functions of Genesys Cloud CX?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)