최신 GCX-ARC 무료덤프 - Genesys Cloud CX: Architect Certification

문제1

Select the correct format for a literal string expression for the following sentence: He said, "I will schedule the meeting for the specific time zone with AM/PM settings".

A. "He said, \" I will schedule the meeting for the specific time zone with AM \\ PM settings\""

B. "He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/""

C. He said, I will schedule the meeting for the specific time zone with AM \\ PM settings\

D. "He said, \' I will schedule the meeting for the specific time zone with AM \\ PM settings\'"

정답: A

문제2

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

A. Prompts

B. Divisions

C. Decision

D. Schedule

정답: B

문제3

Which of the Performance views shows real-time data with historical metrics to give you both short term and long-term views?

A. Reports

B. Dashboards

C. All of the above

D. Dynamic Views

정답: D

문제4

Select the types of scheduling available in Genesys Cloud. (Choose two.)

A. Manual Scheduling

B. Load based Scheduling

C. All of the above

D. Automated Scheduling

정답: B,D

문제5

How many ways are there to initiate a secure call flow?

A. Four

B. Two

C. Five

D. Three

정답: C

문제6

Select the container that holds an audio message and/or text-to-speech pairings on a "per language"basis.

A. IVR

B. DTMF

C. Prompts

D. Flow

정답: C

최신 GCX-ARC 무료덤프 - Genesys Cloud CX: Architect Certification

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