최신 GCX-SCR 무료덤프 - Genesys Cloud CX: Scripting Certification
Select the built-in variables available in Scripts. (Choose three.)
정답: A,B,C
설명: (DumpTOP 회원만 볼 수 있음)
Using the ___ action in the call flow, you can transfer data to Scripts.
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
The ________________ allows you to easily format text using Markdown syntax.
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)
정답: B,D
설명: (DumpTOP 회원만 볼 수 있음)
You cannot schedule a callback for more than 30 days in advance.
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Which components are bound together to add a scheduled callback option to your script?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)