최신 GCX-SCR 무료덤프 - Genesys Cloud CX: Scripting Certification

문제1

You can modify the data type of a variable once it has been created.

A. True

B. False

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제2

In Genesys Cloud, what features or aspects classify scripts? (Choose three.)

A. Utilization of visual controls

B. Creation of interaction-specific script templates

C. Labels based on interaction type

D. Classification based on interaction route

E. Integration of text and graphics

정답: A,C,E

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Which dialing mode dials multiple contacts once an agent becomes available?

A. Progressive

B. Predictive

C. Power

D. Agentless

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제4

Select the correct tab to add multiple pages to your script.

A. 4

B. 1

C. 3

D. 2

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제5

You are a contact center administrator responsible for managing scripts. When you attempt to delete a script from the Scripts page, you encounter an issue preventing the deletion. What might be the potential reason preventing the script's deletion?

A. The script is locked for editing.

B. The script is shared with other administrators.

C. The script contains critical information.

D. The script is assigned to an outbound dialing campaign.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Identity the statements that correctly describe script sharing functionality in Genesys Cloud. (Choose two.)

A. Scripts can be shared across organizations.

B. Scripts cannot be shared between users.

C. Scripts can be shared with other users within the same organization.

D. Scripts cannot be shared across divisions.

정답: C,D

설명: (DumpTOP 회원만 볼 수 있음)

최신 GCX-SCR 무료덤프 - Genesys Cloud CX: Scripting Certification

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