최신 MB-210 무료덤프 - Microsoft Dynamics 365 Sales Functional Consultant
A company is using Relationship Analytics. The company emails customers three times a month.
To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well.
You need to update the settings.
What should you configure?
To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well.
You need to update the settings.
What should you configure?
정답: D
You need to create a component for deliveries. What should you create?
정답: C
You create an invoice with products and services for a customer.
You need to add pricing for a product that is not available in the product catalog.
What should you do?
You need to add pricing for a product that is not available in the product catalog.
What should you do?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.
When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.
Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.
Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.
Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.
You gather information from a prospect named Cat Francis to qualify the prospect as a new sales opportunity.
You need to identify the prospect, complete all the required fields, and qualify the prospect in the sales process.
To complete this task, sign in to the Dynamics 365 portal.
When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.
Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.
Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.
Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.
You gather information from a prospect named Cat Francis to qualify the prospect as a new sales opportunity.
You need to identify the prospect, complete all the required fields, and qualify the prospect in the sales process.
To complete this task, sign in to the Dynamics 365 portal.
정답:
See explanation below.
Explanation:
You need to create a lead and qualify the lead.
* Navigate to Leads.
* Click New.
* In the Qualify stage of the process bar, select the contact named Cat Francis. When you select an existing contact while creating a lead record, the following information is automatically populated in the Lead form: First Name, Last Name, Job Title, Business Phone, Mobile Phone and Email.
* Click Save.
* In the Lead record, click the Qualify button in the toolbar. This will convert the lead to an opportunity.
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales/create-edit-lead-sales
Explanation:
You need to create a lead and qualify the lead.
* Navigate to Leads.
* Click New.
* In the Qualify stage of the process bar, select the contact named Cat Francis. When you select an existing contact while creating a lead record, the following information is automatically populated in the Lead form: First Name, Last Name, Job Title, Business Phone, Mobile Phone and Email.
* Click Save.
* In the Lead record, click the Qualify button in the toolbar. This will convert the lead to an opportunity.
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales/create-edit-lead-sales
You need to optimize generated forecasts. What should you create?
정답: C
You need to help the salespeople manage their calls. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
정답: A,D
You are a salesperson working with Dynamics 365. Your role includes working with opportunities.
You successfully close a sale.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You successfully close a sale.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
정답: A,B
설명: (DumpTOP 회원만 볼 수 있음)
You are implementing Dynamics 365 Sales for a company.
The company wants to use features that do the following:
* Provide a salesperson with up-to-date information on email, meetings, and more in Dynamics 365.
* Retrieve information from emails about customers in Microsoft Dataverse without manual data entry.
* Track read receipts to customers in Dataverse.
You need to configure the correct component.
What should you configure? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE Each correct selection is worth one point.
The company wants to use features that do the following:
* Provide a salesperson with up-to-date information on email, meetings, and more in Dynamics 365.
* Retrieve information from emails about customers in Microsoft Dataverse without manual data entry.
* Track read receipts to customers in Dataverse.
You need to configure the correct component.
What should you configure? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE Each correct selection is worth one point.
정답:
Explanation:
You need to configure the system for the contracts team.
Which three actions should you perform in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Which three actions should you perform in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
정답:
Topic 7, Best for You Organics Company
Best for. You Organics Company specializes in delivering fresh and frozen organic fruits and vegetables to commercial and residential customers. The company recently started making ice cream bars. The company named this business line IceCreamBarLine. Best for. You Organics Company plans to sell individual ice cream bars from food trucks and sell cases to convenience stores and gas stations.
Best for You Organics Company purchased a fleet of windowed trucks to sell individual ice cream bars and perform deliveries. The salespeople are the truck drivers.
Best for You Organics Company uses Dynamics 365 Sales and Microsoft 365. The company plans to use the sales accelerator features with IceCreamBarLine before rolling it out to other departments. The company has external stakeholders who are involved in sales opportunities.
Current environment setup
* Best for You Organics Company uses one business unit in Dynamics 365 Sales.
* All users have Dynamics 365 Sales Enterprise licenses.
* All salespeople use a mobile app when they are not in the office.
* Best for You Organics Company uses Exchange Online.
* Lead records are created automatically when marketing forms are submitted on the Best for You Organics Company website.
* Each salesperson manages a district. A district named DistrictA does not have cellular or Wi-Fi service.
Current salesperson process
* Appointments are scheduled through Microsoft Outlook and Dynamics 365 Sales.
* Custom insight cards are created to show tasks that have missed their due date.
* Emails sent to customers are sent from Dynamics 365 Sales.
* Salespeople use Microsoft SharePoint in Dynamics 365 Sales to store documents on leads and opportunities.
Dynamics 365 Sales
* The company requires that only salespeople have access to the sales accelerator features.
Emails
* Email interactions, such as when an email is opened, must be tracked.
* Emails received by stakeholders must be visible on an opportunity record as soon as they are received.
* Salespeople require the option to keep stakeholder emails private or make them visible to others.
* Salespeople require their appointments and tasks to synchronize with Outlook.
Phone calls
* Calls to customers must be placed by using Dynamics 365 Sales.
* Salespeople must be able to record their calls and have real-time transcription.
Appointments
* Appointments must be entered while the salesperson is at a customer's location.
* Salespeople must be able to review their next meeting when they travel.
Alerts
* A salesperson must be alerted immediately when a marketing form is submitted for the salesperson's district.
Leads and opportunities
* Items in the worklist must display activities from leads and opportunities only.
* Salespeople must be able to create shared Microsoft OneNote notebooks for each opportunity.
You cancel an order in Dynamics 365 Sales by mistake.
You need to mark the order status as fulfilled instead of cancelled.
What should you do?
You need to mark the order status as fulfilled instead of cancelled.
What should you do?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
You are a Dynamics 365 Sales consultant for a food service company. The company caters for client companies.
The company wants to set up a product bundle so that the sales staff does not forget items when they create an opportunity.
The lunch bundle is created at $200.00. It will include the following.
You need to explain how the sales staff should manage the product bundle in the opportunity.
What should they do for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
The company wants to set up a product bundle so that the sales staff does not forget items when they create an opportunity.
The lunch bundle is created at $200.00. It will include the following.
You need to explain how the sales staff should manage the product bundle in the opportunity.
What should they do for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
정답:
Explanation:
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/pricing-product-bundles
You are consulting for a company that is installing Microsoft Power Bl to work with a Dynamics 365 Sales application.
The administrator must configure each required option to successfully integrate the Sales Analytics template for use in Dynamics 365 Sales.
You need to identify which option to select.
Which option should you use? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
The administrator must configure each required option to successfully integrate the Sales Analytics template for use in Dynamics 365 Sales.
You need to identify which option to select.
Which option should you use? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
정답:
Explanation:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: When closing an opportunity, use the Close as Won dialog.
Does the solution meet the goal?
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: When closing an opportunity, use the Close as Won dialog.
Does the solution meet the goal?
정답: A
A company is using Dynamics 365 Sales Premium with Linkedin Sales Navigator.
You must configure the following process steps:
* Set up a meeting and notify the manager if a quote is sent for over a million dollars.
* Enable the salesperson to view Linkedin customer profiles and manually add info to records without leaving the view.
* Ensure that the sequence is added to existing quotes.
You need to enforce this process.
Which feature should you use? To answer, drag the appropriate features to the correct requirements- Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
You must configure the following process steps:
* Set up a meeting and notify the manager if a quote is sent for over a million dollars.
* Enable the salesperson to view Linkedin customer profiles and manually add info to records without leaving the view.
* Ensure that the sequence is added to existing quotes.
You need to enforce this process.
Which feature should you use? To answer, drag the appropriate features to the correct requirements- Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
정답:
Explanation:
A company generates leads from a webform. Salespeople manage leads by country/region. All salespeople are part of the same Dynamics 365 Sales team. The sales manager requires the following functionality:
* Automate lead assignments.
* Ensure even lead distribution among salespeople.
You create a country/region attribute for the process. You must simplify the process. You plan to use segments when possible.
You need to create a lead assignment rule for each country/region.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
* Automate lead assignments.
* Ensure even lead distribution among salespeople.
You create a country/region attribute for the process. You must simplify the process. You plan to use segments when possible.
You need to create a lead assignment rule for each country/region.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
정답:
Explanation:
You need to set up quotes to meet the requirements.
How should you configure the quotes? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
How should you configure the quotes? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
정답:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-quote-pdf
You manage a Dynamics 365 Sales environment.
You need to ensure that all possible activities are automatically converted to leads by using the record creation rule.
Which three activities can you convert to leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
You need to ensure that all possible activities are automatically converted to leads by using the record creation rule.
Which three activities can you convert to leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
정답: A,B,C