최신 Organizational-Behaviors-and-Leadership 무료덤프 - WGU Organizational Behaviors and Leadership (IBC1)

문제1

Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A. Problem solving

B. Smoothing

C. Compromising

D. Devil's advocate

정답: A

문제2

A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

A. Determinate values

B. Terminal values

C. Instrumental values

D. Intermediate values

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Which type of group is defined by the organization's structure?
Choose 1 answer

A. Unified group

B. Formal group

C. Designated group

D. Informal group

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제4

When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A. Group performance evaluation, absence of conflict, and members who fill role demands

B. Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership

C. A manageable level of conflict, members who are conscientious, and effective leadership

D. A climate of trust, members who fill role demands, and a large team size

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제5

A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer

A. Research the problem and impose a solution without argument

B. Coach the team through the difficult

C. Disband the team because the problem cannot be solved

D. Resign as team leader

정답: B

문제6

Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?

A. Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.

B. Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.

C. Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.

D. Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제7

What is a disadvantage of group decision making?
Select one.

A. Role disintegration

B. Felt conflict

C. Norm disintegration

D. Groupthink

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제8

Which method should be used to maximize team member participation in global meetings?
Select one.

A. Electronic technology to tie team members together during meetings

B. Change of global meeting membership frequently to maintain interest in meetings

C. A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members

D. Parallel voice messaging contacts to tie members together

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

최신 Organizational-Behaviors-and-Leadership 무료덤프 - WGU Organizational Behaviors and Leadership (IBC1)

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