최신 SHRM-SCP 무료덤프 - SHRM Senior Certified Professional (SHRM-SCP)

문제1

The hiring practices of a company include fully screening prospective employees prior to a job offer, which is then unconditional. A new HR manager wants to instead begin extending conditional offers. Which reason best illustrates an advantage of extending conditional offers from the company's perspective?

A. A conditional job offer shows greater interest by the company.

B. A candidate can be onboarded more quickly when a conditional offer is extended.

C. There is immunity from a discrimination standpoint when a conditional offer is withdrawn.

D. Extending a conditional offer shows interest in the candidate more quickly.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제2

What would be the most effective way to calm Sharon down?

A. Say, "She should not have taken credit. I,m sorry you had to go through that."

B. Guess Sharon,s feelings and ask if you,re correct. For example, "It sounds like you,re feelinga lack of recognition and maybe disrespected by your colleague. Do I have that right?"

C. Suggest that she talk to her supervisor about it.

D. Suggest that she take some time to calm down, then speak directly with her colleague, and explain how it made her feel.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

An employee has been selected for a global assignment and is getting ready to move in the coming weeks. What is an important step in preparing the assignee for departure?

A. Analyzing the return on investment

B. Identifying how the assignment fits with the employee,s career aspirations

C. Determining a competitive pay rate for the employee while on assignment

D. Attending a cultural awareness training program

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제4

Which compensation program is offered to encourage recipients to create long-term shareholder value?

A. Deferred compensation

B. Stock options

C. Incentive plan

D. Profit sharing

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Since the vice president of HR has significant experience with leading change initiatives, the executive team asked him what they can expect from employees once this change initiative is rolled out. What advice can he give?

A. There is likely to be an initial decrease in customer satisfaction.

B. There is likely to be an initial lack of trust in leadership.

C. There is likely to be an initial increase in turnover.

D. There is likely to be an initial drop in performance.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Which best describes a conflict in the workplace?

A. Social conflict includes disagreement between peers such as competition.

B. Subjective conflict cannot result in more than one solution.

C. Horizontal strain is when negotiations have failed between the union and management.

D. Intraorganizational conflict involves a formal dispute such as litigation.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제7

What is the primary difference between coaching and mentoring?

A. Coaching is more instructional with job-related training.

B. Coaching is generally used for a specific reason-either to prepare an individual for a newchallenge or to change a specific work behavior.

C. Coaching is generally conducted in a one-on-one setting.

D. Coaching is usually used in the case of pending, or as a result of , a disciplinary action.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제8

A job hazard analysis is a tool that Occupational Safety and Health Administration (OSHA) recommends to prevent workplace injury, illnesses, or accidents. When performing a job hazard analysis, who is it most important to consult with?

A. The organization,s safety of ther

B. OSHA

C. The supervisor of the employees who perform the work

D. The employees who are performing the work

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제9

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.
Which action should the VP of HR take first to identify a talent management software solution?

A. Ask the IT department for information related to the technological constraints of the organization.

B. Contact colleagues at similar organizations to ask which software solution they use.

C. Conduct a needs analysis to understand the requirements needed to address the current risks.

D. Determine the budget available for the purchase and implementation of the software system.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제10

When designing a compensation bonus structure for an international company, it is most important for the VP of HR to analyze which cultural values in each region?

A. Low power versus high power distance

B. Individualism versus collectivism

C. Long-term versus short-term orientation

D. Masculinity versus femininity

정답: B

문제11

What types of human resource metrics would you calculate to quantify the severity of the issue?

A. Retention rate

B. Performance and potential

C. Time since last promotion

D. Turnover rate

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제12

An organization decides to partner with two employment service agencies for a temp-to- lease program. HR is asked to write the staffing contract. What best practice should they keep in mind?

A. Refrain from pricing negotiations.

B. Specify an end date of service in the contract.

C. Consult with legal counsel.

D. Utilize a standard contract.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제13

How would you advise the supervisor to handle this problem employee?

A. The supervisor should have a direct conversation with the employee focused on his/her performance and attendance. Going forward, the supervisor should begin documenting each instance of bad behavior.

B. The supervisor should focus on the medical condition and refer the employee to human resources to discuss an accommodation or possible Family and Medical Leave Act (FMLA) leave.

C. The supervisor should focus on supporting the other team members. Thank them for picking up the slack, and let them know they can stop by any time to discuss concerns.

D. The supervisor should send an email to him/her summarizing the disrespectful behavior and specific attendance issues. This would serve as valuable documentation later if needed.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제14

What types of organizations are required to maintain an affirmative action program

A. None, rather it is best practice for all organizations to remain informed of minority and female representation

B. Federal government contractors or subcontractors, as mandated by the Ofthe of Federal Contract Compliance (OFCCP)

C. All organizations with more than 50 employees, as mandated by the Equal Employment Opportunity Commission (EEOC)

D. All federal, state and local government agencies

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제15

How would you appeal to senior finance leadership and convince them of the importance of this program?

A. Start a six-month pilot program, which costs much less than the full program, and hope thatits success will justify the money spent thus far.

B. Put together a succinct, finance-centered document with the total budget needed, how thebudget will be spent, the expected impacts on employee retention, and in turn, cost savings.

C. Give a presentation to the senior finance leadership, and give several case studies of otherorganizations that had success with mentoring programs. Explain the employee morale-boosting benefits, and answer any questions they have.

D. Put together a comprehensive document that defines eligibility requirements, high-potential employees who may participate, a timeline, marketing material, and acommunication plan.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제16

A rapidly growing technology start-up company with 200 employees forms a new team to handle recruitment for the company that is independent of the HR team. The recruitment team does not have any specific guidelines for hiring. The HR director wants to establish guidelines to prevent the theft of intellectual property and insists that the recruitment team begin conducting background checks to verify applicants' criminal histones. The recruitment director feels that background checks create unnecessary delays and that the multiple interviews used to make selection decisions serve the same purpose as a background check.
Considering the company's rapid growth and desire to avoid any intellectual property theft, what would have been an effective way to structure the recruiting function to avoid the present difficulties?

A. Expand the HR function to include the recruiting function as well as the other HR functions.

B. Allow the recruiting team to function autonomously, but require weekly meetings with HR.

C. Keep recruiting and HR separate, but hire a recruitment director with experience as an HR director.

D. Outsource the entire recruiting function to a company with expertise in such work.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제17

What is one provision of the Affordable Care Act (ACA) regarding preventive care?

A. Insured members shall receive $1 million in coverage for preventive care.

B. Preventive care shall be covered at 100% and is not subject to co-pays, deductibles, or coinsurance.

C. The out-of -pocket cost for preventive care shall be capped at a percentage of the federal poverty level.

D. Characterize all women,s health treatments as preventive.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

최신 SHRM-SCP 무료덤프 - SHRM Senior Certified Professional (SHRM-SCP)

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