최신 Salesforce-Communications-Cloud 무료덤프 - Salesforce Communications Cloud Accredited Professional (AP)

문제1

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

B. Model the Ethernet access device as a child product of the dedicated internet service offer

C. Model dedicated internet service as a child product of the Ethernet access device offer.

D. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

정답: D

문제2

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

A. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

B. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

C. Create a churn trend app from a template in CRM analytics to identify customer likely to churn

D. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

정답: B

문제3

UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

B. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

C. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

정답: A

문제4

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.

A. Use Cart Based APIs

B. Use CPQAppHandler Methods

C. Use EPC APIs

D. Use Digital Commerce APIs

정답: D

문제5

Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.

B. Configure a Callout Orchestration item using the enhanced system interface

C. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제6

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A. Manage product catalog in communication cloud and periodically synchronize the web channels automatically

B. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

C. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.

D. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.

정답: D

문제7

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A. By automatically balancing order processing tasks across multiple orchestration queues

B. By automatically queuing the fulfillment request to retry according to fallout analysis report.

C. By automatically queuing the fulfillment request to retry according to predefined retry policy.

D. By automatically balancing order processing tasks across multiple orchestration items

정답: C

문제8

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

B. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

C. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

D. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

정답: C

최신 Salesforce-Communications-Cloud 무료덤프 - Salesforce Communications Cloud Accredited Professional (AP)

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