최신 Salesforce-Sales-Representative 무료덤프 - Salesforce Certified Sales Representative

문제1

Which behavior should a sales representative display to establish credibility with a customer?

A. Reiterate product info when there is hesitancy to move forward.

B. Be sincere and transparent, even if it means losing a sale.

C. Review the proposal and potential discount structures.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제2

A sales representative is fulfilling an order using the step-by-step instructions for that specific customer What are these instructions known as?

A. Standard engagement steps

B. Standard operating procedures

C. Fulfilmentprocedures

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Asales representative just closed a deal and wants to make sure the customer is set up for success.
How can the sales rep ensure the customer has a great experience with the product?

A. Share other customer success stories.

B. Provide timely support and training.

C. Recommend additional productsand services.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제4

A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer's question: "What's in it for me?"

A. Offer a product sample.

B. Articulate the business value.

C. Provide product documentation.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제5

A Universal Containers sales representative is working with an account prospect to get them more comfortable with the company's offerings and solutions.
Which approach would help the sales rep educate the prospect about their offerings and solutions?

A. Share a current customer story for an account in a similar industry as the prospect.

B. Try to impress the prospect by using their industry's jargon when describing each offering.

C. Tell the prospect about similar industry solutions, even if some may not be relevant.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제6

A company uses the BANT model for sales qualification.
What does BANT indicate to sales representatives?

A. The proposed approachmeets the criteria of being Bold, Ambitious, Noteworthy, and Thorough.

B. The prospective contact has Budget and Authority to buy,has Need for the product, and the Timing is right.

C. The deal is Beneficial, Acceptable to line management, Narrow in scope, and commercially Tight for sound legal management.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제7

In which way should a sales representative drive trust through professional competency?

A. Asking questions to look for common interests, personal motivators, and hesitation

B. Collecting and processing information on products, competitors, and industries

C. Understanding the buyer's experience in the market and years of service

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제8

A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?

A. Bundle pricing

B. Competitor-based pricing

C. Price skimming

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제9

A sales representative works at a heavily siloed company and is unable to gather insights for renewals.
How should the sales rep improve data integrity in the pipeline working across silos?

A. Collaborate with other customer-facing teams.

B. Offer customer discounts toexpedite the sale.

C. Log in as the customer to review their data.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제10

A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?

A. These deals can be expedited it required.

B. These deals can moveto the next stage.

C. These deals must be assigned a surcharge.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

최신 Salesforce-Sales-Representative 무료덤프 - Salesforce Certified Sales Representative

우리와 연락하기

유용한 링크

최신 업데이트